Last Updated: 28 July 2025
1. Introduction
These Terms and Conditions ("Terms") govern your use of The Quarter co-working space and related services (collectively, "Services") operated by The Quarter ("we", "us" or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our Services.
2. Membership and Access
2.1 Membership Options
We offer various membership plans that provide different levels of access to our facilities. Details of current membership options and pricing are available at www.thequarter.work.
2.2 Access Hours
Your access to our facilities is determined by your membership type. After-hours access may be available for select membership tiers. The Quarter reserves the right to modify operating hours with reasonable notice to members.
2.3 Member Identification
Members must use their assigned access method (code or app) to enter the premises. Sharing access credentials with non-members is strictly prohibited and may result in termination of membership without refund.
3. Payment Terms
3.1 Fees and Payments
Membership fees are due in advance according to your selected billing cycle. We accept payment via credit/debit card and approved electronic payment methods.
3.2 Late Payments
Payments received after the due date may incur a late fee. Access to our facilities may be suspended until outstanding balances are settled.
3.3 Price Adjustments
We reserve the right to adjust membership prices with 30 days' written notice to members.
3.4 Refund
All payments are non-refundable unless otherwise stated in writing.
4. Member Conduct
4.1 Respectful Environment
Members must conduct themselves professionally and respect the rights and privacy of other members. Disruptive behaviour, harassment or discrimination will not be tolerated.
4.2 Noise Levels
Members must maintain reasonable noise levels. Phone calls should be taken in designated areas or private rooms when available.
4.3 Cleanliness
Members are expected to keep shared spaces clean and tidy. Personal items should not be left unattended in common areas overnight.
4.4 Prohibited Activities
The following activities are strictly prohibited:
- Illegal activities of any kind
- Smoking or vaping inside the building
- Consumption of alcohol without prior authorisation
- Distribution of marketing materials without permission
- Using the space for activities that create excessive noise, odours or disruption
5. Space Usage
5.1 Shared Workspaces and Phone Booths
Shared desks operate on a first-come, first-served basis and cannot be reserved or held.
5.2 Dedicated Desks and Offices
Dedicated spaces are exclusively for the use of members who have specifically paid for these options.
5.3 Meeting Rooms
These facilities must be booked in advance through our reservation system. No-shows or late cancellations may incur a fee.
5.4 Storage
The Quarter is not responsible for personal belongings left on the premises. We do not provide lockable storage facilities.
5.5 Mail
The Quarter is not responsible for lost, damaged or uncollected mail. Misuse of this service, including but not limited to receiving excessive volumes of mail or packages, may result in termination of the service or membership.
6. Internet and Technology
6.1 Internet Usage
Internet access is provided for business and professional use. Excessive bandwidth usage, illegal downloads or accessing inappropriate content is prohibited.
6.2 Network Security
Members are responsible for maintaining security on their devices. The Quarter is not liable for any data breaches or security incidents affecting member devices.
7. Guests and Visitors
7.1 Guest Policy
Members may bring guests according to their membership plan allowance. Guests must be booked in advance and be accompanied by the member at all times.
7.2 Guest Conduct
Members are responsible for their guests' conduct and compliance with these Terms.
8. Termination and Cancellation
8.1 Membership Pause and Cancellation
Members may pause their subscription at any time by logging in to the member area on www.thequarter.work and choosing 'Pause my Plan'.
Members may cancel their plan up to 24 hours before renewal of the next billing cycle without penalty. After this point we reserve the right to charge a full billing cycle.
8.2 Termination by The Quarter
We reserve the right to terminate membership without refund for violations of these Terms, including but not limited to:
- Non-payment
- Sharing access with non-members
- Disruptive behaviour
- Repeated violations of any policy
9. Liability and Insurance
9.1 Limited Liability
The Quarter is not liable for any loss, theft or damage to personal property, nor for any personal injury that occurs on our premises, except where caused by our gross negligence.
9.2 Member Insurance
Members are encouraged to maintain their own insurance coverage for personal property, general liability and professional liability as appropriate for their business.
10. Privacy and Data Protection
10.1 Data Collection
We collect and process personal data in accordance with our Privacy Policy, available at thequarter.work/privacy.
10.2 Surveillance
Security cameras are in operation in common areas for safety purposes. By using our facilities, you consent to video monitoring in these areas.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website or direct notification to members. Continued use of our Services after such modifications constitutes acceptance of the updated Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
13. Contact Information
For questions or concerns regarding these Terms, please contact us at:
The Quarter Email: info@thequarter.work
Website: www.thequarter.work
By becoming a member or using our Services, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.
